THINK YOUNG ACT FAST
Innovative enterprise providing digital supply chain management and intelligent logistics services for manufacturing enterprise customers
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THINK YOUNG ACT FAST
Innovative enterprise providing digital supply chain management and intelligent logistics services for manufacturing enterprise customers
MORE +Case Study of After-Sales Spare Parts Service
After-sales spare parts service is based on the supply chain demand of the automotive after-sales market, as well as customized personalized logistics services. The logistics of the spare parts market typically operates under a model where orders, warehousing, and transportation are managed by different departments. Poor information flow between different links can easily lead to issues such as damage or quality problems with goods and delivery delays during the circulation of goods across different sections, resulting in a poor experience for end customers.
After-sales spare parts service is based on the supply chain demands of the automotive aftermarket and customized personalized logistics services. The logistics of the spare parts market typically operates and manages orders, warehousing, and transportation across different departments. The lack of smooth information flow between different links often leads to issues surh as damaged goods, delivery delays, and a poor experience for end customers during the circulation process across different segments.
Our company provides after-sales spare parts warehouse services for a certain host factory brand, undertakes 4S store orders, sorting, packing, and delivers to 37 dealers in 28 cities in North and Northeast China. We offer an integrated supply chain service model from order to warehousing, from distribution to delivery. Relying on our own research and development system, we break through information barriers in the service process, allowing customers to place orders with one click in the system, The WMS system can receive relevant information in real-time and immediately assign replenishment tasks to various warehouse postions, The TMS system generates vehicle allocation information based on algorithms by analyzing daily orders' quantity, volume, box type, and delivery distance. Customers can query vehicle operation status and driving routes online in real-time, The transport team reinforces packaging based on the material and original packaging characteristics of different goods, optimizing loading to reduce damage rates, Through the information innovation and operational optimization of B2B business we effectively enhance service efficiency, reduce damage rates, and improve customer satisfaction.
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